We understand that insurance and medical requirements can feel confusing.
This page explains our role and how we handle information, so you know what to expect.
Patient Privacy & HIPAA
We follow HIPAA-compliant practices and handle patient information with care and discretion.
Information shared with us is used only for the purpose of coordinating orthotic support and related services.
Our Role In Your Care
We do not diagnose medical conditions or provide medical advice.
Orthotic recommendations, prescriptions, and treatment decisions are made by licensed healthcare professionals.
Insurance Coverage
Insurance coverage and eligibility vary based on individual plans and medical necessity.
Coverage is determined by your insurance provider, not by us.
Lab Referrals & Provider Coordination
When required, we may assist with coordination related to lab referrals or provider documentation, following appropriate healthcare processes.
If you have questions about insurance, privacy, or next steps, you’re welcome to reach out.
We’re here to help explain the process — not add confusion.